Your Choice to Participate and Your Personal Identifiable Information
We collect no Personal Identifiable Information about you unless you voluntarily participate in an activity that asks for information (i.e. sending an e-mail, participating in a survey, or filling out a form, etc.). If you choose not to participate in these activities, your choice will in no way effect your ability to use any other feature of the LANTA web site.
What is "Personally Identifiable Information"?
We use the term "personally identifiable information" to mean any information that could reasonably be used to identify you, including your name, address, e-mail address, birth date, or any combination of information that could be used to identify you.
Public Hearing Comments
LANTA will be required to disclose personally identifiable information that is provided via a special public hearing comment form. This information will be submitted to LANTA's Board of Directors for consideration. Comments that do not include verifiable contact information, or comments that do not have contact information submitted with them will not be included as formal hearing testimony.
Distribution of Your Personally Identifiable Information
We do not sell, trade or rent any personally identifiable information collected through this Web site. The information that you voluntarily submit will be disclosed only to LANTA employees or officials with a "need to know" for purposes of fulfilling their job responsibilities. They will only use the information to answer your questions, respond to any requests for assistance, and fulfill LANTA's legal obligations. Where appropriate, we may provide the information submitted by you to the person or company that is the subject of your inquiry, or to a government agency responsible for the matters referred to in your communication.
Information Automatically Collected and Stored by this Site
If you do nothing during your visit to the LANTA web site but browse or download information, we automatically collect and store the following information about your visit:
- The Internet Protocol Address and domain name used but not the email address
- The type of browser and operating system you used
- The date and time you visited this site
- The web pages or services you accessed at this site
- The web site you visited prior to coming to this web site
The information we automatically collect and store is used to improve the content of our web services and to help us understand how people are using our services. LANTA analyzes our web site logs to continually improve the value of the materials available on our site. Our web site logs are not personally identifiable, and we make no attempt to link them with the individuals that browse the LANTA website.
With this "automatically collected" information gathered in aggregate form, we may undertake or commission statistical and other summary analysis of the general behavior and characteristics of visitors at our site. Although we may share this aggregate information with third parties, rest assured that no aggregate information we provide to third parties will allow anyone to identify you, or determine anything personal about you.
Information Voluntarily Provided by You.
If during your visit to the LANTA website you voluntary participate in such activities including, but not limited to, sending e-mail, participating in a survey, or filling out a form, the following additional personally identifiable information will be collected:
- 1. The e-mail address and contents of the e-mail
- 2. Information volunteered as responses
Access and Correction of Personal Identifiable Information
You can correct your personal identifiable information on our Address Correction page. This information is used to update our postal mailing list and is only required if you have registered for any type of LANTA issued ID card and you have changed addresses or phone numbers. For LANTA's Mailing List System your e-mail address will automatically be removed from the database if it is returned to us or "bounces". In each mailing there is a link that will allow you to remove your email address from the list. If you need to update your e-mail address and interests please sign up again.
If you need to update Personally Identifiable Information related to Metro Plus/Senior/CCCT or any other LANTA-issued ID card, you can either use our website or call LANTA at (610) 776-7433.
Security Protections at the LANTA Web Site
LANTA has taken several steps to safeguard the integrity of its telecommunications and computing infrastructure, including but not limited to authentication, monitoring, auditing, and encryption. Security measures have been integrated into the design, implementation and day-to-day practices of the entire information environment as part of a commitment to quality control.
Because this site does not encrypt incoming e-mail, you should not send information that you consider highly sensitive through this Web site. We use standard security measures to minimize the threat that your personally identifiable information will be lost, misused, altered, or unintentionally destroyed. We also use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.
This information should not be construed in any way as giving business, legal, or other advice, or warranting as fail proof, the security of information provided by or submitted to the LANTA web site.
Privacy Protection for Children
Our Site is not directed at children, and we will not accept or request personal information from individuals we know to be under 13.
Changes to Policy
You agree to refrain from activity that imposes an unreasonable burden on the Site, and we reserve the right, in our discretion, to refuse website service to any customer who violates these provisions.
Choice of Law and Jurisdiction
This Site is controlled and operated by LANTA from its location in Allentown, Pennsylvania. This Policy shall be construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to any conflict of law provisions. Any dispute arising under this Policy shall be resolved exclusively by the state or federal courts sitting in Lehigh or Northampton Counties, Pennsylvania.
How to Contact LANTA
Your feedback is valuable. It helps us meet our goal to provide safe, reliable, clean and accessible service. You can contact us: By Telephone: (610) 776-7433 By Fax: (610) 435-6774 By Mail: LANTA Website Development 1060 Lehigh Street Allentown, PA 18103
Or you can contact LANTA online here.