Route 504 – Saturday
Effective Monday, September 5th, 2016
Coplay/Airport/Mall – LANta Flex
Coplay/Egypt/Airport LANtaFlex operates on Saturdays, and is a reservation based, curb-to-curb, shared ride service provided by LANTA which is designed to allow Lehigh Valley residents to travel within the Flex Zone and between the zone and the Lehigh Valley Mall and Whitehall Mall. Route 504 – Coplay/Airport/Mall LANtaFlex service allows passengers to travel between locations within the Coplay/Airport/Mall Flex Zone or between the Zone and either the Lehigh Valley Mall or Whitehall Mall. To be eligible, trips must either travel entirely within the Flex Zone, or between the Flex Zone and either the Lehigh Valley Mall or Whitehall Mall.
This route provides service to the Lehigh Valley Mall, Whitehall Mall, Lehigh Valley Airport, and Airport Shopping Center by picking up and dropping off at the LANtaBus stop for those locations. All other locations stop at the curb of the address requested.
Route 504 – Coplay/Airport/Mall Flex is available Saturdays 7:30 AM – 6:00 PM.
For reservations call 888-287-8818. Reservation agents are available to take your call Monday – Friday 8:00 AM – 4:00 PM. Reservations must be made at least one day prior to the date of travel and no more than 14 days in advance. Repeat trips can be set up as needed.
Flex Map – Click to view full-size
How It Works
To be eligible, trips must either travel entirely within the Flex Zone, or between the Flex Zone and either the Lehigh Valley Mall or Whitehall Mall. This means that a trip traveling to or from the Lehigh Valley Mall/Whitehall Mall to the Flex Zone is eligible, that trips traveling entirely within the zone are eligible, but that trips between mall locations are not eligible.
When traveling from within the Flex Zone to destinations outside the Flex Zone, riders can be picked up at any address within the defined Flex Zone and be brought to one of the LANtaBus transit hubs located in the zone where they can transfer to the LANtaBus fixed route that serves that transfer location. Locations on the edge of the Flex zone, such as along the Race Street boundary, are eligible provided the address listed is along the stretch of road making up the boundary line, and that it is accessible via that street.
When traveling from outside the Flex Zone to destinations inside the Flex Zone, riders can use LANtaBus fixed route services to travel to a transfer center within the zone and make a reservation to be picked up at the transfer center by LANtaFlex vehicle to complete their trip. To use LANtaFlex service, passengers can make a reservation at least one day in advance (and no more than 14 days in advance) by calling toll-free at 888-287-8818. The reservation call center is open Monday – Friday 8:00 AM – 4:00 PM. LANtaFlex service is available to the general public and regular LANtaBus fares apply.
Flex Zone Extent
The Route 504 – Coplay/Airport/Mall Flex zone has defined boundaries for its extent. Trips from or to the Coplay/Airport/Mall Flex Zone must be located within these boundaries. These boundaries are set at specific roads or landmarks to make eligibility determination easier. Addresses located along the extent of road used to determine boundary extent are eligible for LANtaFlex trips. Please note that in the event a landmark such as a major highway or river is used, service does not extend to the opposite side of the landmark.
These boundaries are:
Northern (starting West and going East)– Spring St from Spring St & Old Post Rd to Spring St and the Lehigh River
Western (starting North and working south) – from Old Post Road & Spring St follow Old Post Road, R at Reliance St, R at Bridge St, R at Willow St, R at Bridge St, R at W Columbia St, R at Church St, L at Macarthur Road, L at Lehigh St and over the bridge, R at Front St, continues onto Lehigh St, continues onto Dauphin St, end at Dauphin and American Parkway
Southern (starting West and working East) – from American Parkway & Dauphin, follow American Parkway, L at Airport Road, R at cross over of Airport Rd and Rt. 22, end at crossover of Rt. 22 and Schoenersville Road
Eastern (starting North and working South) – from where Spring St lines up with the Lehigh River, follow the Lehigh River, L at Chestnut St and over the bridge (becomes 9th St), R at Howertown Rd, L at Bullshead Rd, R at Willowbrook Rd, R at Race St, take Airport to R onto Schoenersville Rd, end at crossover of Schoenersville Rd and Rt. 22.
Frequently Asked Questions
What is LANtaFlex?
LANtaFlex is a reservation based, curb-to-curb, shared-ride service provided by LANta which is designed to meet mobility needs in the more suburban communities of the Lehigh Valley in the most efficient way. LANtaFlex service allows passengers to travel within a defined area, or Flex Zone. Each Flex Zone includes one or more locations at which riders can transfer to and from LANtaBus routes.
Who is eligible to ride LANtaFlex?
LANta Flex is open to the general public – you do not need to meet any eligibility requirements. You will need to provide your name and a phone number to make a reservation for the service. This information will be used to contact you with any necessary information about your trip.
Will I be picked up by a bus for my LANtaFlex trip?
LANtaFlex is operated using LANtaVan vehicles. These are small transit vehicles which accommodate approximately 16 passengers. LANtaFlex is a shared ride service, so there will be other passengers on the vehicle. Look for the LANtaVan vehicle to arrive at your scheduled pick up point. Please note that LANtaVan vehicles are not equipped with bike racks. Child car seat laws apply to LANtaVan vehicles – Riders must supply their own car seat when needed.
LANtaFlex vehicles will arrive within a pick up window of + or – 15 minutes of the pick-up time. Riders should be ready for pick-up at any time within that window. If a LANtaFlex vehicle arrives within the window, the driver will wait for the rider for 5 minutes, and will depart if the rider is not boarded within the 5 minute period.
How do I catch the LANtaFlex vehicle?
LANtaFlex is a “curb to curb” service. That is, when being picked up for a LANtaFlex trip, the passenger must be waiting for the vehicle outside of the pick-up address in plain sight of the driver, but in a safe location for the passenger. LANtaFlex drivers cannot assist passengers to access the vehicle, with the exception of wheelchair lifts.
What happens if I am not waiting for the LANtaFlex vehicle in front of the pick-up address?
The LANtaFlex vehicle will not wait for passengers if they are not waiting outside at the pick-up address. If the passenger is not waiting outside, it will be considered a “no-show”. LANta has a no-show policy for its reservations based services which dictates sanctions for repeat violators of the no-show policy.
How do I make a reservation?
Riders must call 888-287-8818 to make a reservation for their trip at least one day in advance (the day prior to the date of your trip, or the previous Friday for Monday trips). The LANta Flex reservation agent will need to know the address where you will be traveling from and the address to where you will be traveling within the Flex Zone. If you are planning to transfer from or to a LANtaBus route at a transfer center within the Flex Zone, please make the agent aware of that. Reservation agents are available to take your call Monday – Friday 8:00 AM – 4:00 PM.
How can I cancel my reservation?
Reservations can be cancelled up to two (2) hours prior to the scheduled pick up by calling 888-287-8818.
Can I just board the LANtaFlex vehicle at a transfer center without a reservation?
LANtaFlex is a reservation based service. All passengers must have a reservation for their trip. Reservations must be made one day in advance (and no more than 14 days in advance) by calling 888-287-8818.
If I use LANtaFlex on a daily basis, do I have to make a reservation every day?
Passengers making daily trips can arrange for a standing reservation, which means that the passenger can make their reservation just one time and their trip will be provided unless the passenger notifies LANtaFlex that they will not be making their trip on a given day.
If a passenger does not notify LANta that they will not be making their reserved trip within two hours of the scheduled pick up time, it will be considered a “no-show”. LANta has a no-show policy for its reservations based services which dictates sanctions for repeat violators of the no-show policy.
How do I pay my fare on LANtaFlex?
Regular LANtaBus fares apply for LANtaFlex services. All LANta pass products and transfers will be accepted on board. Drivers on LANta Flex vehicles can accept cash for one-way cash fares and sell day passes. Passengers wishing to purchase other fare products will need to purchase that fare product on a LANtaBus vehicle or at a LANta sales outlet.