New Service Structure

Moving LANTA Forward with new service:  August 29, 2011

To see how your route changed, please consult the “Conversion Guide” by clicking on the link below. The guide lists the former LANta Metro routes and which new route or routes serve those same corridors. The links shown allow you to view the map of each of the new routes along with the timetables. Please feel free to comment on these changes at customerservice@lantabus-pa.gov 

Click here to view the Service Plan Conversion Guide

Background:

In February 2010, the LANTA Board of Directors officially adopted the Moving LANTA Forward strategic plan to guide LANTA’s policy decisions over the next decade. Moving LANTA Forward included three main elements: a service plan for the fixed route system; a marketing plan; and a land use outreach toolkit.  In May, LANta staff fleshed out the changes and in June and July finalized the plans for Board approval.

Both route and schedule information is online and available by clicking the link above or by going to the Route and Schedule section in this website.

The service plan element of Moving LANTA Forward called for a redesign of the current fixed route network to accomplish various goals.  On August 29, 2011, LANTA implemented the first phase of changes designed to address these improvement goals.  The new route structure addresses the Moving LANTA Forward service goals in the following ways:

Enhanced the overall level of service.

Available resources for this year’s service plan did not allow for significant enhancements to the service level.  Therefore, resources that are being invested into service enhancements as part of this plan have been directed mainly towards increasing the level of evening and weekend services.  This is in response to the fact that these types of enhancements were identified as the priority by LANTA riders through a rider survey.  Under the proposed plan, Union Boulevard in Allentown and Bethlehem; West Allentown as well as parts of Easton, Northampton Community College’s Green Pond Campus and the new St. Luke’s Riverside complex will all receive enhancements to evening and Sunday service.

Establish a tier system of corridors to guide service and capital enhancements.

The new system design establishes a set of core routes which will act as priority corridors for future enhancements. 

Improve user-friendliness of  the system through streamlined routes and a new route classification system.

The new structure establishes a new route classification system.  All routes will be designated with a three-digit number which will provide an indication of the level of service

100’s routes act as the core routes – they will provide service Monday through Saturday throughout the day and into the evening.  These routes will also operate on Sunday;

200’s routes provide service along key urban corridors Monday through Saturday during day hours;

300’s routes provide service on the more suburban corridors in the region and operate Monday through Friday during day hours;

400’s routes continue to act as special routes to provide added capacity to meet demand from Allentown School District students;

500’s routes are LANta Flex routes – new flexible, reservation based feeder services designed for more suburban areas; and

600’s routes are circulator and crosstown routes designed to address specific markets.

Reduce complexity by reducing variations and eliminating the separate evening service structure.

Under the new plan, there is no longer be a separate system of Starlight routes – instead, the 100’s series routes operate throughout the day and continue into the evening hours; in addition, most routes will operate the same pattern all day with few or no variations.

Create new direct connections for prominent travel patterns with new through-routing links.

The new route structure will create new direct connections for riders including a second route directly connecting South Bethlehem to the Lehigh Valley Mall; the Emmaus Avenue corridor to the Lehigh Valley Mall; and Bethlehem to the Lehigh Valley Health Network – Cedar Crest to name a few.

Address route segments with “tight” running times to improve reliability and reduce operator stress.

The new structure uses route restructuring and retiming to address some of the most challenging routes. 

The service changes were made available for public comment starting Tuesday April 5, 2011. Members of the public were able to review the proposed changes and provide their input at four separate public input sessions on April 5 and 6, 2011 in Allentown, Bethlhem and Easton.  The proposals were also presented at LANta's annual public hearing on May 2, 2011 which was held at LANta's administrative offices in Allentown. Copies of the proposals have been available at the main branches of the Allentown, Bethlehem and Easton public libraries since May 2, 2011.  The public was invited to provide comments and suggestions through email, phone and letters starting in early April.  LANta made several adjustments to the original proposals based on this input.

To see how your route changed, please consult the “Conversion Guide” by clicking on the link above. The guide lists the former LANta Metro routes and which new route or routes will serve those same corridors under the new route structure and the schedules of service for each route.

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